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Convey ideas, thoughts, and arguments using language that is respectful and sensitive to
gender and other minority groups.
Demonstrate the ability to identify with or understand the perspective, experiences, or
points of view of another individual or group, and to identify and understand other
people‘s emotions.
THEORY (30Hours)
UNIT I Introduction to Communication(5 Hours)
Need for Effective Communication. The Process of Communication: Levels of communication;
Flow of communication; Use of language in communication; Communication networks;
Significance of technical communication. Non-verbal Communication and Body Language:
Forms of non-verbal communication; Interpreting body language cues; Kinesics; Proxemics;
Chronemics; Effective use of body language. Barriers to Communication: Types of barriers;
Miscommunication; Noise; Overcoming measures.
UNIT II Reading and Listening Skills(5 Hours)
Reading Skills: Previewing techniques; Skimming; Scanning; Understanding the gist of an
argument; Identifying the topic sentence; Inferring lexical and contextual meaning; recognizing
coherence and sequencing of sentences; Improving comprehension skills. Listening Skills:
Listening as an active skill; Types of Listeners; Listening for general content; Listening to fill up
information; Intensive Listening; Listening for specific information; Developing effective
listening skills; Barriers to effective listening skills.
UNIT III Writing and Speaking Skills (5 Hours)
Sentence formation; Use of appropriate diction; Paragraph and Essay Writing; Coherence and
Cohesion. Technical Writing: Differences between technical and literary style, Elements of style;
Common Errors. Letter Writing: Formal, informal, and demi-official letters; business letters. Job
Application: Cover letter, Differences between bio-data, CV and Resume.Report Writing: Basics
of Report Writing; Structure of a report; Types of reports. Interview Skills: Types of Interviews;
Ensuring success in job interviews; Appropriate use of non-verbal communication. Group
Discussion: Differences between group discussion and debate; Ensuring success in group
discussions. Presentation Skills:Oral presentation and public speaking skills; business
presentations.
PRACTICAL (15 Hours)
1. Developing Communication skills based on CEFR (Common European Framework of
Reference for Languages)levels
2. Oral presentation and public speaking skills.
3. Group Discussion.
4. Mock Interviews.
5. Technology-based Communication: Netiquettes: effective e-mail messages; power-point
presentation; enhancing editing skills using computer software.
6. Preparing a CV and job application.
7. Paragraph and Essay Writing.
8. Reading Comprehension.
9. Improving listening skills.
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